rachel botsman

Rachel Botsman

Global Trust Expert, Oxford University Lecturer, Author

why book rachel?

  • Created Oxford University’s first course on trust in the digital world at the Saïd Business School
  • One of World’s Top 50 Management Thinkers and 3 x celebrated TED Speaker
  • Author of ‘Who Can You Trust’ and ‘What’s Mine is Yours’ which was hailed by TIME magazine as one of “10 Ideas that Will Change the World”
rachel botsman


Rachel Botsman is a leading expert on trust in the modern world.
She is known for identifying ground-breaking paradigm shifts in business and society. She has been recognised as one of the world’s 30 top management thinkers by Thinkers50, one of the Top 10 most influential voices on LinkedIn, and honoured as a Young Global Leader by the World Economic Forum. Her TED talks have been viewed more than five million times.

Rachel is the author of two critically acclaimed books, What’s Mine is Yours and Who Can You Trust?, that have been translated into 14 languages.

Her writings on trust have been widely published in the Guardian, Financial Times, The New York Times, Harvard Business Review, and Wired. Through her popular newsletter, Rethink with Rachel, she engages with a community of over 65,000 subscribers every week.

Rachel is known for her clear insights and warm storytelling and is often voted as the audience’s favourite speaker at events. Speaking and advisory clients include Adobe, Google, Xero, PwC, Goldman Sachs, Salesforce, Chicago Fed Reserve, Barclays and the Bank of England. She teaches entrepreneurs and leaders at Oxford University, Saïd Business School and created the first courses on trust in the digital world.

Rachel has lived and worked on four continents, giving her a global perspective on the most critical issues of our time. She now lives in Oxford with her husband, two children and dog.

rachel botsman


  • Top 100 Most Creative People in Business, Fast Company
  •  Women of the Year, ‘The Progressive Voice’ InStyle
  • ‘10 Ideas That Will Change the World’, Time
  • World’s Top 30 Management Thinkers, Thinkers50
  • Breakthrough Idea Award, Thinkers50
  • Top 10 Most Influential Voices, LinkedIn
  • HR Most Influential Thinkers, HR Magazine
  • Top 20 Speakers in the World, Monocle
  • Young Global Leader, World Economic Forum
  • Finalist, CEO Book Awards
  • Finalist, ‘Embracing Change’, Business Book Awards
  • Finalist, Interview of the Year, British Podcast Awards


Rethinking Trust At Work

Trust is both the foundation and the result of a strong culture, and it’s fundamental to creating a better world of work. Yet, with the dynamics of teams in a state of flux, it has never been more challenging to keep people connected, engaged and aligned with company values – and with each other. In this dynamic keynote, leading expert Rachel Botsman will challenge your assumptions and reframe how trust really works. You’ll walk away with clear frameworks and actionable ideas on how to put trust at the heart of your leadership and culture.

Leading With Trust Through Uncertainty

How do we lead with trust amid all this uncertainty and flux? In this keynote, leading expert Rachel Botsman reveals how leaders can develop a ‘confident relationship with the unknown’: the essence of trust. She explains why we need to rethink our assumptions about what makes a trustworthy leader, including why being comfortable with doubt and humility are critical skills for the 21st century.

Designing and Innovating With Trust

Why do some innovations fail and others succeed? Trust is the key differentiator. You can only get people – employees or customers – to use a new product or service if they’re willing to take a ‘trust leap’ – to take a risk to do something new or different. Based on a decade of research and teaching with Fortune 500 companies and start-ups – Rachel Botsman will map out the principles of how you get teams to design for trust in ways that help new ideas succeed and be trustworthy.  She also shares how designers, entrepreneurs and leaders can improve practices to consider the unintended consequences of new technologies.

Rachel Botsman


You may want to go deeper with your audience. Masterclasses can be tailored and developed to suit your audience needs, be it a 90-minute Masterclass, a half-day or full-day workshop or a full online or face-to-face programme. Please contact one of our expert team to discuss.

Rethinking Trust & Humility

In this energising keynote, Rachel Botsman will challenge misconceptions and push audiences to think differently about trust and humility in the modern world. Exploring more than a decade’s worth of research, Rachel will give you a new language and powerful principles to earn trust as individuals and as organisations.





“Her talk at Microsoft Research both provoked and inspired, setting off an active conversation that continues to this day and world-wide within the company.”


“The audience scored Rachel 4.84 out of 5.00. That’s amazing! She helped to more than double the attendance of the conference this year over last.”


“Great one and Rachel is an excellent speaker. The discussion about the relationship Transparency vs Trust was very interesting”